Verizon Authorized Retailer, TEAM Wireless

Reviews about Verizon Authorized Retailer, TEAM Wireless

• Melchior Vester

  Jun, 07 2018
  ★ ☆ ☆ ☆ ☆
  Had one representative sell me a iPhone sim card since I wanted to switch between two phones and activate whichever sim card on the phone I wanted for the time. They checked my iPhone in the store to make sure it would work and that it is unlocked for the tower which they confirmed. When hope having trouble only to find out my phone isn't actually compatible for the cell towers after talking with online support. I then called back to the store telling them my issues and they said I could return the sim card for a refund. Then proceeded to go back to the store which then the store manager talked to me saying that I can't refund my sim card since It has been activated. She tried to blame me for buying the sim card thinking that my phone would work with their cell towers even though that they checked my phone to make sure it would work.

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